ReadSpeaker’s lifelike «Cisco Certified» text-to-speech voices instantly speech-enable your applications on Cisco Unified Customer Voice Portal and Cisco Unified Contact Center Express.
Deliver a connected digital experience, enable contextual, continuous, and capability-rich journeys for your customers, across time and channels, and include an enhanced speech experience.
ReadSpeaker offers a sophisticated, platform-agnostic text-to-speech solution (TTS) and expert hands-on assistance to create engaging voice interfaces.
ReadSpeaker’s text-to-speech solution, SpeechServer MRCP, is compliance-tested by Cisco for compatibility with its products. ReadSpeaker is committed to maintaining interoperability with Cisco Unified Customer Voice Portal and Cisco Unified Contact Center Express products.
ReadSpeaker’s lifelike TTS voices bring high-quality, lifelike speech output to any customer-facing application. Serve customers automatically or direct them to a specific department if a customer service representative is needed. Optimize your IVR systems management, effortlessly handle call spikes and deliver enhanced customer experience. Instantly generate outbound notifications whenever you need them, in an array of languages, scaled according to your needs.
ReadSpeaker offers a portfolio of text-to-speech solutions designed to bring premium voice output to IVRs, voicebots, and smart assistants, embedded solutions, public announcement, and alerting applications. Examples include:
If you’re creating or deploying smart assistants, conversational agents, or voicebots that perform tasks or services for end customers, leverage the communicative power of ReadSpeaker TTS voices to engage, inform, delight, and entertain.
ReadSpeaker has extensive experience in developing Custom Voices for leading companies that wish to stand out from the crowd and be instantly recognized across all their customer touch points. With an exclusive Custom Voice from ReadSpeaker, brands deliver enhanced customer experiences and achieve better business outcomes.
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ReadSpeaker’s speechServer MRCP voice solution is sold to Cisco’s global network, and licensed on a per-port basis.
For more information about ReadSpeaker speechServer MRCP for Cisco Unified Customer Voice Portal and Cisco Unified Contact Center Express, or to find out how to purchase this solution, please email cisco@readspeaker.com
ReadSpeaker Support for Cisco's global network is available in English. If you require support for ReadSpeaker speechServer MRCP in Cisco Unified Customer Voice Portal and Cisco Unified Contact Center Express, please email cisco@readspeaker.com.