Text-to-Speech Solutions for Inclusive Public Services
Improve accessibility and enhance citizen engagement with text to speech (TTS) at every digital touchpoint.
12,000+ organizations choose our state-of-the-art voice solutions
Use Cases
Voice-enable any government service
Digital Content & Websites
Make digital content easier to access and understand for everyone, and boost inclusivity. Add TTS to support people with different reading preferences, cognitive styles, accessibility, and literacy needs. Natively available TTS improves inclusivity in:
- Websites
- Apps
- Chatbots and other digital services
- And more
Self-Service Kiosks
Make self-service accessible to everyone with online or offline TTS. Deliver clear, natural synthetic speech via kiosks and terminals for essential government services such as:
- Bill payment, license renewal, and tax filing
- Voter registration and appointment check-ins
- Public benefits applications and status checks
- Document printing for permits, certificates, and official records
Local & Regional Tourism
Welcome all visitors—including non-native speakers, low-literacy users, and those with access needs—using multilingual text-to-speech and translation tools to make your region’s digital and physical touchpoints more accessible and inclusive. Applications include:
- Wayfinding kiosks
- Digital guidebooks and visitor apps
- Ticketing machines and event registration
- Airport and hotel check-in terminals
- Museum exhibits and interactive displays
Emergency Alerts
Deliver vital safety information in real-time with scalable, automated digital speech. Convert text into lifelike voices with natural speaking styles that build trust, improve understanding, and reach everyone—including those with disabilities, language challenges, or low literacy.
Contact Centers
Expand your reach and serve a diverse community with reliable, scalable, server-based text-to-speech voice services. Enhance chatbots, IVR, and virtual assistants in multiple languages to improve citizen engagement while maximizing budget efficiency.
Learning & Development
Deliver training content faster and more effectively with instant text-to-speech voiceovers. Seamlessly integrate with LMS platforms to make every course accessible, engaging, and inclusive for all learners.
Benefits
With text to speech, public services are more accessible, inclusive, and convenient for all
Real-Time Updates
Service providers can keep the public informed with up-to-the-minute announcements. Instantly update content to share critical information in real time.
Flexible Implementation
Access TTS technology via the cloud, your own servers, or embedded in hardware. ReadSpeaker’s natural-sounding voices integrate seamlessly into virtually any digital system, online or offline.
Scalable & Reliable
Facing spikes in demand? No problem. ReadSpeaker TTS scales effortlessly to handle high usage, ensuring availability whenever your users need it.
Inclusive Communication
Multilingual TTS breaks down language barriers. Lifelike AI voices and reading tools support users with disabilities, low literacy, or a preference for listening. ReadSpeaker makes communication accessible to all, supporting both public services and not-for-profit organizations.
Exclusive Voice Branding
Build trust and recognition with a custom AI-powered voice and exclusive usage rights. Collaborate with ReadSpeaker’s custom voice development team for an exclusive, realistic voice that reflects your institution’s identity.
Expert Support
Our dedicated support team partners with you for long-term success. Benefit from personalized assistance, custom pronunciation dictionaries, language optimization, and expert guidance from leading speech scientists.
Customer Stories
Public sector and not-for-profit clients worldwide trust ReadSpeaker
-
Icelandic Transport Authority
- Made driver license tests and digital services accessible with ReadSpeaker.
-
Western Cape Government
Western Cape Government
- Offers inclusive, multilingual online services powered by ReadSpeaker.
-
Municipality of Gardanne
Municipality of Gardanne
- Ensures digital inclusion by integrating ReadSpeaker webReader into its website.
Enhance Government Communications with the Perfect Voice
Deliver clear, trusted, and inclusive government communications with ReadSpeaker's ethical synthetic speech technology. Choose from 200+ ready-to-deploy AI-powered voices or create a custom voice tailored to your organization, ensuring lifelike results across all public services.
Find the perfect voice for your citizens
With over 200 high-quality voices across 50+ languages, including English, German, Dutch, Arabic, and Italian, our ready-to-use TTS offers scalable, natural speech for clear, reliable government applications.
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Custom Voices: Build Trust Through Recognition
Our AI-powered custom voices are carefully crafted to reflect the precise qualities you want to convey—from concept to completion.
Partner with ReadSpeaker's VoiceLab to create a unique, ethical TTS voice exclusive to your organization.
Deploy this custom audio signature across all public sector touchpoints to foster deeper trust and recognition.
Compliance
ReadSpeaker supports alignment with public service accessibility standards
By providing an alternative way to engage with digital content and applications, text to speech helps meet key regional accessibility standards worldwide, including:
- WCAG 2.2 — Web Content Accessibility Guidelines (Global)
- EAA — European Accessibility Act (Europe)
- ADA — Americans with Disabilities Act (United States)
- AODA — Accessibility for Ontarians with Disabilities Act (Canada)
- ACA — Accessible Canada Act (Canada)
- EN 301 549 — European Standard: Accessibility Requirements for ICT Products and Services (Europe)
- DDA — Disability Discrimination Act (Australia)
- Federal Law No. 29 — Concerning the Rights of Persons with Special Needs (United Arab Emirates)
- HRA — Human Rights Act (New Zealand)
WCAG 2.2
HRA
EAA
Federal Law No.29
ADA
DDA
AODA
EN 301 549
ACA
Related Products
Explore other text-to-speech products from ReadSpeaker
With a text-to-speech solution for every system, ReadSpeaker brings TTS to legacy government platforms and cutting-edge apps alike. We don’t collect user data and comply with data privacy laws like Europe’s General Data Protection Regulation (GDPR). Find the perfect TTS solution for your needs:
Website and Document Reading Tools
Add TTS reading aloud, translation, highlighting, and summarization to government websites and intranets to enhance inclusivity for all citizens.
Learn more
On-Premise Solutions
Run text to speech within government infrastructure to provide secure, reliable voice output for public services in regulated or offline environments.
Learn more
Cloud Solutions
Deliver scalable, multilingual voice directly from the cloud to make websites, portals, and digital public services more accessible.
Learn more
Solutions for Workplace Training
Make staff training more inclusive and engaging with instant TTS voiceovers and seamless LMS integrations.
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Intuitive Voice Studio for Teams
Produce studio-grade announcements, alerts, and training content quickly with our easy-to-use AI voice platform.
Learn more
Powerful SDKs
Embed lifelike TTS into apps, devices, and kiosks to make public services accessible anytime, anywhere.
Learn moreSupported Operating Systems
ReadSpeaker TTS integrates seamlessly into your existing standards-based platform infrastructure.
- Windows, Windows Server
- Linux, Linux Server
- iOS
- Android
Using another platform? No problem. We offer custom porting to deliver TTS anywhere.
Other Government TTS Solutions
Workplace Learning
Build TTS into your learning management system (LMS). Create instant voiceovers. Boost accessibility and improve training outcomes.
Explore ReadSpeaker for workplace training
Transport
Voice-enable real-time passenger information (RTPI) systems, ticketing kiosks, and critical control room communications.
Learn more about ReadSpeaker for transportation
Healthcare
Automate speech for appointment reminders, health monitors, and telemedicine services.
Find ReadSpeaker solutions for healthcare
Pricing
Sustainable pricing based on your needs
Flexible pricing models designed to fit your usage needs. Options include:
Credits for volume-based usage
Licensing fees for unlimited deployment
Subscriptions
Frequently Asked Questions
Text-to-speech (TTS) technology improves user experiences in the public sector by converting written text into lifelike speech. It enhances web accessibility, supports people with reading and learning difficulties, visual impairments, or diverse needs, and helps citizens who speak a second language.
Accessible design benefits everyone. Citizens who multitask, prefer listening, learn through audio, or use a second language also rely on TTS. By making written text available as speech, governments improve user experiences for all.
Yes. ReadSpeaker’s webReader and docReader comply with WCAG 2.1 and 2.2 global web accessibility standards as well as regional laws such as the European Accessibility Act (EAA) and the Americans with Disabilities Act (ADA). These standards help ensure that public sector services are inclusive and accessible to citizens with diverse needs, including those with reading and learning difficulties.
Yes. In the U.S., the ADA (Americans with Disabilities Act) requires government websites to meet WCAG 2.1 AA. TTS is recognized as an auxiliary aid that supports effective communication with citizens who have visual impairments or reading and learning difficulties.
The EU Web Accessibility Directive (2016/2102) and EN 301 549 require that public sector websites and apps are usable without vision. TTS provides an accessible audio format so all citizens, including those with reading and learning difficulties, can access written text through natural speech.
Absolutely. ReadSpeaker integrates with websites, kiosks, intranets, and contact centers, adding functionality without disrupting existing IT. It works alongside assistive technologies like screen readers to extend accessibility across the public sector.
Yes. ReadSpeaker operates independently, so it won’t interfere with screen readers or other assistive technologies. It also benefits users without such tools — for example, people with reading and learning difficulties, diverse needs, or those learning a second language — by making written text more accessible.
ReadSpeaker prioritizes data security and privacy through strict encryption, GDPR compliance, and government-specific safeguards. TTS can run on-premise, in the cloud, or hybrid, keeping all processed information secure.
Yes. With over 200 voices in 50+ languages, including regional accents, ReadSpeaker ensures public services inclusivity by helping multilingual and diverse communities access digital content.
Want to see how ReadSpeaker works for public services and not-for-profits?
Request a meeting to discuss your project and get access to a free trial.
